symantec support
Run replication multiple times a day across multiple locations, improving effective reporting while preventing deadlocks on SEPM.
If I put it on two, immediately they call me, or if nobody is online, there are the chat agents. Chief Executive Officer at a tech services company with 1-10 employees.
We haven't used their technical support.
Symantec Product Categories. Service Management Officer at a non-profit with 501-1,000 employees. All Rights Reserved. If a problem does occur, your only course of action with Technical Support is to upgrade to Endpoint Protection 14. After this, they take action and they are pretty good. This topic describes how to create a case for an issue with a cloud security service.
Senior Network Engineer at a government with 10,001+ employees. Read What’s New in Symantec Endpoint Protection 14 for more details about these and other enhancements. The technical support is also very good. The support is okay, it's just difficult to actually find the contact numbers or email addresses because their site is so cumbersome. Following this date, new customers are no longer able to order licenses, or initial support services through the price list for the EOL product and version. Information Systems Chief at a international affairs institute with 10,001+ employees. We have 24-hour support. Explore . Get FREE support for all your Norton products. Our integrated products offer unparalleled protection and insight to reduce risk and lower costs across your entire organization. I would say, overall, we've been satisfied with their level of service in the past. 24/7 Support 1-866-893-6565 Help Me Choose a Product.
Article Id: 163980. Status: Published. We find that during integration, if we face any problems, we get a good response from the OEM and we solve them very quickly. Senior Network Engineer at a government with 10,001+ employees. You might say that with a Norton subscription, you get what you pay for, and a whole lot more.
Traditional reactive malware detection technologies. I've used technical support in the past. Products: Symantec Products. Get FREE support for all your Norton products. The Symantec customer support team is responsive by email. They've always been okay. If you have certificates issued before December 1, 2017, you will need to take action.
Other than this case, Symantec is very good. Endpoint Security. For more information regarding the services provided in Standard Support, Extended Support, and Content Updates, please refer to the Technical Support Policy. The benefits of upgrading to Endpoint Protection 14 go well beyond the end of virus definition updates, security updates, and technical support for version 12.x. Technical support is okay. 60-Day Money Back Guarantee Norton AntiVirus Plus and Norton 360 plans come with a 60 Day Money Back Guarantee* for annual subscriptions. If you have certificates issued before December 1, 2017, you will need to take action. View full review » reviewer1364142 . This setup is not a recommended or supported configuration, and should only be considered to maintain protection while completing the upgrade to SEP 14. The support is very good. Support . © 2020 NortonLifeLock Inc. All rights reserved. Out of those incidents, in my recollection, the last one was probably a couple of years ago, but those incidents were quickly resolved.
System Administrator at Suez Canal Insurance. ");b!=Array.prototype&&b!=Object.prototype&&(b[c]=a.value)},h="undefined"!=typeof window&&window===this?this:"undefined"!=typeof global&&null!=global?global:this,k=["String","prototype","repeat"],l=0;l
Network Administrator at a pharma/biotech company with 51-200 employees. The technical support is ok. You create a ticket and depending on what the issue is, and whether it is an emergency, they give it a level such as one, two, or three. How was the 2020 Twitter Hack carried out? Their technical support is reactive. ("naturalWidth"in a&&"naturalHeight"in a))return{};for(var d=0;a=c[d];++d){var e=a.getAttribute("data-pagespeed-url-hash");e&&(! The End of Life date starts the timeline and process leading to End of Support for the Major Release and its related Minor Releases and Maintenance Packs. Ricevi assistenza dagli esperti di Norton. Copyright © 2005-2020 Broadcom. I haven't had much cause to use technical support. Verificare di disporre di accesso amministrativo...", Messaggio "Aggiornamento necessario: un aggiornamento critico è stato scaricato e deve essere installato prima di continuare a utilizzare Norton Secure VPN", Risoluzione del problema della schermata "Connessione" di Norton Secure VPN. We receive support directly from Symantec here in Mexico and they are pretty responsive. I've never contacted them. Content or signature updates will continue to be published until the End of Extended Support Life date on April 3, 2021.
SONAR examines programs as they run, identifying and stopping malicious behavior.
The technical support is very good. Norton Internet Security & AntiVirus for Mac, Request a Norton Automatic Renewal refund, Fix problems opening Norton device security for Windows, Activate or renew your Norton subscription, Error: "Error 2: Activation Key not found..." when activating Norton Utilities Premium, End-of-Support announcement for Norton protection on Windows XP and Windows Vista, Learn more about the Norton Automatic Renewal charge in your Credit card statement, Getting started with NortonLifeLock subscription, Fix problem opening Norton Secure VPN on Windows, Message: "Connection Error: Secure VPN has experienced a connection failure. Support Learn About the Latest Support Portal Enhancements Learn About the Latest Support Portal Enhancements Learn About the Latest Support Portal Enhancements Learn About the Latest Support Portal Enhancements. I would say it is between 80% to 90% effective.
General Manager at a tech services company with 11-50 employees. Find solutions to top issues online, Norton Community support, and live support options. ", Fix problem with Norton Secure VPN screen if it stays at "Connecting", Enable Secure VPN on Windows 10 in S mode, Message: "Update Required: A critical update has been downloaded and must be installed before continuing to use Norton Secure VPN". I find that sometimes they are a bit slow to find a solution.
TLS/SSL: 1-877-438-8776
Recommend: enable the Only when files are executed option for protection and performance, Reports the hash value - use instead of an application's name to add to policies that block applications, New look and feel, in addition to new icons and fonts, The latest news regarding SEP within SEPM UI and an informational alert when the “Endpoint Protection Notification” page is Updated. I am not directly involved with the support team, one of my colleagues handles this communication. Back. Search Symantec Backup Exec Documentation Find articles, manuals and more to help support your product. No discounting is approved. After End of Extended Support, customers are no longer able to renew the EOL product and version.
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