It's like here you go and nada...I have been trying to get help from this company since December. Get directions. It still took about 3 weeks to straighten this out. Yelp users haven’t asked any questions yet about Metro Med. Verify your listing, Metro Med is sure good at one thing: reminding you to spend money with them.

Horrible company, horrible customer service. I have been trying for about a month now to get heated tubing paid for through my insurance and all this company does is put me through the run-around they tell me to talk to my doctor I talk to my doctor and my doctor tells me to tell metromed to send them information on the heated tubing and then I could tell metromed and its back around and around and around again so basically I am going to seek other places & tell my doctor how filthy this place was maybe she can refer me to a better cleaner place for my cpap supplies. I lost them for a while when Medicaire no longer covered my medical supplies with them ( due to lower bidder winning ) but now I am happy to be back with a great family run business.Metro med helped explain the supplies to me and instructed me how to use the machine.The owner took a lot of time to solve a medicare problem ( over 1 hr )and I appreciate his help and efforts. Meanwhile all I have to do is go on Amazon and it's only $19 when my insurance through this company is going to charge me $30. They "forgot" to tell me about a deductible.

Every time I get the same excuse that there was a glitch in the system and that Oder will be filled automatic from on on.

I'm very happy with the quick service. For 15 years of using the machine I had several supply companies. The place needs a complete cleaning and facelift. I've never had any single order in time.Ilya Gontar (818)700-8307. Some of it was getting used to it, of course, but there was a problem that seemed to be mechanical. Re-Order Supplies.

From the office and administrative staff, to the other medical staff and of course, Dr. Caster himself, I…". My advice to the owner, you should have called me back and shown that you cared about your customer! I have been doing business with them for at least 4 years. Called to cancel the auto ship couple time but auto ship still in effect.

I've never had any single order in time.

Also, I'm suppose to be on automatic refill for the tubes etc, I have to call them around the time they are to fill the order. still no sign. For sure! So glad I switched providers as the new company is 1,000 times better. The additional cost hurt my finances.

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Probably called and spoke to them at least 10 times within a period of a month. Metro-Med serves ZIP codes that encompass all or part of each of the cities listed below.



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