handytrac troubleshooting

See if you can access system using your badge and pin or Fingerprint on BIO and Touch system. If you do not have cabinet key, you will need to drill out the lock and order a replacement lock from website. “Over. From here you can add the employee’s name, badge number, PIN, and set the access level. 0000000964 00000 n Type in the old unit name and press ENTER. Visual codes that eliminate typing errors, while streamlining the entire process. User Guides What do I do? – Easy to use and doesn’t require additional desktop or wall space. Multiple email addresses can be entered in each box. trailer << /Size 100 /Info 81 0 R /Root 83 0 R /Prev 610855 /ID[] >> startxref 0 %%EOF 83 0 obj << /Type /Catalog /Pages 80 0 R /Metadata 79 0 R /AcroForm 84 0 R /Outlines 49 0 R >> endobj 84 0 obj << /Fields [ ] /DR << /Font << /ZaDb 76 0 R /Helv 77 0 R >> /Encoding << /PDFDocEncoding 78 0 R >> >> /DA (/Helv 0 Tf 0 g ) >> endobj 98 0 obj << /S 234 /O 337 /V 353 /Filter /FlateDecode /Length 99 0 R >> stream You would want to speak with whomever at the property level that has Administrator access to have them update your access level for your log in. Providing technical support to Handytrac customers. HandyTrac’s success for over 20 years. The system will prompt press 1 to edit by unit if you do not have the tag number because it was lost or press 2 to edit by tag whereby you have the old tag number. Troubleshooting Systems and fixing problems. For each extra unit in the system, there is also a key tag number listed. These pages contain information detailing the purpose and usage of these specific emails. The system will prompt press 1 to edit by unit if you do not have the tag number because it was lost or press 2 to edit by tag whereby you have the old tag number. The website will generate a validly formatted badge and PIN number for you. Here is what this kit includes: Datalog-Key Pad & Control Box Key Panels Key Cabinet To change a key tag, you would first need the old tag number. Biometric System – Deactivating Employees. With over 5 million keys secured, you can trust HandyTrac for your key control needs. Press Enter”, 6) Press “Enter” button to proceed with the next Employee badge or “OUT” if you are finished, Assigning Fingerprints to Badges (Touch ONLY). Once the key is scanned out the system display will provide the hook location for the next set of keys in the building requested. – Lists units for each building, allowing for quick and easy access when pulling multiple keys. If you do not have cabinet key, you will need to drill out the lock and order a replacement lock from website or replace with compatible mailbox lock. 6) Once that is completed then we recommend you log out and have employee test to be sure the employee can access with their assigned fingerprint. 0000064444 00000 n Tested new portal developments and was the principal contact for troubleshooting problems experienced by users. You should follow up with the employee listed first on the section as requesting these keys out but not scanning them out. Learn more here. Type in the new unit name and press ENTER. “As a Certified Apartment Property Supervisor, Certified Manager of Housing, and multifamily veteran, Steve has played a. major role in HandyTrac’s success for over 20 years. In 1995, HandyTrac CEO John Lie-Nielsen set out to secure his first key control contract with Alexander Properties in Atlanta for his start-up product, the HandyTrac Classic. If you cannot location this switch, unplug the power cord from the outlet. HandyTrac System Guide for Afterhours and Emergency Preparations. – Ability to use bar code employee badges if desired. security, reporting, and flexibility. Click on "Tools" at the top on the gray menu bar. Datalog will prompt you to scan your finger. Alpharetta, Georgia. 10,000th key-control system. Since the PIN number is randomly generated and is blacked out on the site; you would want to highlight over the contents on the PIN field and update it with a 4-digit PIN of the employee’s choosing then click, A physical badge is not required with your Touch system so if you do not wish to use a badge or do not have one to assign then you can enter the employee’s name, set your access level, and choose language preference then click. HandyTrac Systems. 4) Place finger firmly on the biometric reader so that the crease of your finger is on ridge of the reader. 2) Tap “Administration” in the top right-hand corner of the touch screen. 4) A name will appear at the top of the next screen. Use activity "04" for replacing a key tag. Scan into the HandyTrac system with a badge or fingerprint that has master access. 4) Tap the “Change Tag by Unit” if you do not have the old tag number or “Change Tag by Tag ” if you have the old tag number. the years, through the new technologies we implement and the customer service we provide, we’ve built a name that people know and trust.”, HandyTrac Touch: Key Control Will Never Feel The Same, Integrating secure and reliable biometric technology with an easy-to-use touch screen, the.

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