Global Shipping Program policies and FAQs. Follow best practices when posting multiple items and boxes. Note: seller fees are based on your first shipping option, so you won’t pay a higher final value fee if your buyer selects a higher-priced shipping option. How will the program affect my Detailed Seller Ratings? After you join the Program, you may later opt out of the Program by adjusting your account settings within My eBay. All shipping companies on Shiply are feedback rated for your peace of mind. Tip The collection of personal information by eBay in connection with the Program is governed by the privacy policy that applies to your use of the ebay.com website. With the option, eBay orders get assigned tracking numbers that start with UPBE, UPAAB, or UPAAC. Upon its receipt of your buyer's payment of the Program Fees, Pitney Bowes shall be responsible for paying its service providers for fees owed to its service providers and for remitting commodity taxes to governmental authorities, Enter the shipment’s weight and dimensions. If a GSP item is delivered to your buyer and your buyer leaves you negative or neutral feedback associated with the GSP item but does not file an eBay Money Back Guarantee claim, you may contact Customer Support In many cases the buyer is covered by either the eBay Money Back Guarantee or the PayPal Sellers should not refund the buyer proactively. in part, by any U.S. government entity or agency. eBay reserves the right at any time, in its sole discretion, with or without notice to you, to alter or amend the eligibility requirements for items under the Program, including,

How can I update my Global Shipping Programme listings in bulk? After you sell an item, go to the Sold section in My eBay or Seller Hub, find the item, and click “Print Shipping Label”. this information on your behalf for this and future parcels; You will ship all GSP items contained in a single order to the Global Shipping Center in a single parcel; You will not combine multiple orders (either belonging to the same buyer or different buyers) in a single parcel.

Save big when you ship packages of up to 20 lbs.

eBay Money Back Guarantee: Your sales of GSP items to buyers on ebay.com are subject to the eBay Money Back Guarantee on ebay.com (formerly, eBay Buyer Protection). The Global Shipping Programme makes your items available to over 60 million buyers worldwide.

On auction listings, the charges will be estimated based on the current highest bid. Use the tab key to navigate results.

Your buyers will be able to leave you feedback for transactions involving GSP items. Items that are illegal or restricted for export from the United States, are illegal in or restricted from import to the country of importation and/or which fall within one or more of the for buyers within the GSP item listing.

to, the right to reproduce, prepare derivative works base on or display, any copyrightable elements, for the limited purpose of disposal or liquidation of the GSP item. Why can't I offer a combined shipping discount?

GSP calculates the international postage as well as the duties and taxes payable for European shipments.

You can also find this tracking number in your My eBay and on the Order Details page for the item. If you use a third-party listing tool, contact your third-party provider.
From the dropdown menu under Services, select your preferred service(s). Your item must be listed in a category that is supported by the Global Shipping Program. From the Purchase History, click on 'more actions' to the right of the item's title. We also ask that you leave feedback and a review for the eBay shipping service to let them know how they did, if they can improve and to allow future Shiply users to browse with the same sense of security as you. As a general rule of thumb, sellers should always wait until the buyer has paid for an item before shipping. The export of your GSP item will be treated as a routed export transaction per the requirements of the U.S. The seller will also not receive protection However, subject to your buyer's compliance with the terms of the Program, a buyer's payment of the GSP item price and quoted Program Fees during checkout will represent the total amount of Shipping and Import charges for a GSP If the item is delicate or needs protecting then you should ensure that it is properly packed with bubble wrap or something similar. Make sure you either print the label we provide or include that reference code if you're using your own label.

Cleaning - Cleaning an item before you sell it is always recommended, but it is also a great opportunity to check its condition prior to delivery. If you create your own shipping label, include a reference number. Save up to 25% off USPS and 37% off FedEx.

The global tracking number is also visible to the buyer on the Order details page and in My eBay. Your buyer must pay for GSP items using PayPal. Once your ebay item has been delivered your first priority is to check it’s condition is as you expected. in English. And buyers love the protections the Global Shipping Program offers, including end-to-end tracking and no surprise fees on delivery. Enter your search term to display live search results. With Shiply you can post your eBay item using the listing ID and eBay shipping services will send you low cost quotes within minutes, often up to 75% cheaper than standard rates. Only items that you list for sale on ebay.com are eligible for the Program. ", "Everything was perfect! The Global Shipping Program (GSP) takes the complexity out of shipping internationally, bringing your business to markets around the world.

If you have your own system that sends tracking information to buyers, send only the global tracking number to avoid confusing buyers.

Does Pitney Bowes need a Power of Attorney to perform the Services?

Do listings for items that post through the Global Shipping Programme look different to buyers? Please leave the following fields untouched.


See how to offer expedited shipping to your listings. Larger items requiring a full vehicle will obviously cost more. In addition, illegal or hazardous items cannot be sent via the Global Shipping Program. Thanks to GSP, buyers around the world can find exactly what they want—or discover something new that's not available locally. If the item was damaged in the UK Shipping Centre or in international transit, we’ll cover the loss or damage to the buyer and you’ll keep the money from the sale. agent, Pitney Bowes will: (A) make export classifications and complete export filings, including but not limited to, preparing and transmitting any Electronic Export Information or other documents or records required

You'll also see this information when you add an item to your cart and at checkout. The buyer pays this postage fee to cover the cost of international tracked postage from the UK shipping centre.

Once the returns claim is filed it should be escalated to eBay customer support to take action.

With the Global Shipping Programme, you simply send your item to our UK shipping centre, and once it reaches us, your job is done – for all eligible items we'll manage the international postage and customs process for you.

This is where Shiply can help you.

As well as Prohibited items, the following items can't be sold through the Global Shipping Programme: To learn more about restrictions on postage internationally, see our International trading policy International trading policy.

Shiply is an official eBay compatible application, "Communication was great from the time I accepted the quote until the car was dropped off. Follow these steps to choose which countries you want to sell to: If you have previously restricted international buyers from purchasing your items by creating and applying an exclusion list to your listings, your exclusion list will also apply to items that you sell through the GSP—unless

It also includes changes in the service providers used in the Program, which may be changed at any time, with or without notice to you.

Give buyers what they want and offer free shipping by simply adding the shipping cost into the item’s price. You agree not to sell any ineligible items through the Program.

Trinidad and Tobago, Turks and Caicos Islands, Vietnam, Antigua and Barbuda, Aruba, Belize, Dominica, Grenada, Montserrat, Philippines, Saint Kitts and Nevis, Saint Lucia, Turks and Caicos Islands, Chile, Costa Rica, Guatemala, Honduras, Trinidad and Tobago. Select the Override my shipping exclusions for Global Shipping Program eligible items checkbox if you'd like to allow your eligible items to be shipped to all Global Shipping Program countries. (Er zijn verschillende uploadlinks om documenten naar verschillende eBay-teams te sturen.) If an auction-style listing ends with a final sale price, excluding shipping and handling, of more than the maximum allowed for the country to which you're shipping, you're responsible for arranging If you accept returns, the way that refunds work depends on the reason for the return: Buyer changes their mind – the buyer is responsible for sending the item back to you for a refund or exchange. You may either offer free returns or specify that buyers are responsible for the return postage costs. eBay does not control the privacy policies of Pitney Bowes, its affiliates, or its service providers, and you are subject not responsible for the Services provided by Pitney Bowes. will process the GSP item as undeliverable. Final value fees are charged in the same way as a domestic transaction on eBay.co.uk.

Global Shipping Program Buyer Terms and Conditions.

Your item must meet the eligibility requirements listed.


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